Pricing

Choose the package that fits your accommodation

With HOTELO, you get a modern booking website and a complete direct booking management system for your property.

The platform is designed to help you increase direct bookings, reduce third-party platform commissions, and easily manage your reservations and payments.

Choose the package that suits your accommodation’s operations and add optional services based on your needs.

HOTELO Basic – 2%: For accommodations that want a simple booking website

HOTELO Basic is the core service of the platform and allows your accommodation to have a modern booking website and receive direct bookings from guests.

This package is ideal for small accommodations that prefer to handle payments directly with their guests and maintain full control over the transaction.

With HOTELO Basic you get:

Modern booking website
High-conversion booking engine
Reservation management system
Automatic website translation into 20 languages using AI
Dedicated “Meet the Owner” page to boost direct bookings
Integration with WebHotelier
Integration with Channel Manager
Integration with PMS
Access to the HOTELO management dashboard

With HOTELO Basic, payments are made directly at the accommodation.

HOTELO Smart – 3%: For accommodations that want online payments

HOTELO Smart adds online payment capabilities to the accommodation’s website, allowing guests to complete their booking instantly and securely.

This increases confirmed reservations and reduces no-shows.

The package includes everything offered in HOTELO Basic, plus:

Online payments via card
Support for digital wallets
Secure transactions with modern payment standards
Automatic settlement of payments to the accommodation’s bank account
Reduced cancellations and no-shows

HOTELO Smart is the most popular choice for accommodations that want a complete direct booking solution.

HOTELO Pro – 5%: For accommodations that want to increase their revenue

HOTELO Pro is designed for accommodations that want to fully leverage the direct booking channel and optimize their pricing strategy.

In addition to online payment capabilities, it also includes revenue management support, helping the accommodation set and adjust prices effectively.

The package includes everything offered in HOTELO Smart, plus:

Revenue management support
Pricing support
Price and occupancy optimization
Pricing strategy development

HOTELO Pro is ideal for accommodations that want to professionally grow their direct booking channel.

Optional Services (Add-Ons)

In addition to the core service packages, HOTELO also offers optional services that can be added depending on the needs of the accommodation.

OTA Management

Sales Channel Management

The OTA Management service includes the full management of the accommodation’s sales channels, such as Booking.com, Expedia, and other OTAs.

The HOTELO team handles:

Accommodation listing management
Price and availability updates
Reservation management
Content management
Guest message responses
Review responses

This service applies to reservations that originate from OTA channels.

HOTELO Reception

Daily Operations Support

The HOTELO Reception service provides support for the daily operations of the accommodation.

The HOTELO team can handle:

Reservation management through PMS
Room assignment
Check-in and check-out support
Invoice and receipt issuance
Payment management
Guest communication
PMS technical support

This service applies to all accommodation sales channels.

HOTELO Call Center

Telephone Booking Support

The HOTELO Reservations service provides telephone support for guests who wish to make a booking by phone.

The service includes:

Dedicated phone number for reservations
Telephone support for guests
Recording phone reservations in the system
Providing information about the accommodation

This service applies to reservations made via telephone through HOTELO.

Get Started with HOTELO

Create your accommodation’s booking website and start receiving direct bookings in just a few minutes.

Create an account

HOTELO Pricing Plans

	HOTELO Basic	HOTELO Smart	HOTELO Pro
Commission	2%	3%	5%
Description	For small properties that want a direct booking website and handle payments at the property.	For properties that want secure online payments and automated transactions.	For professional properties that want revenue optimisation and pricing support.
CTA	Get Basic	Get Smart	Get Pro

PLATFORM FEATURES

Feature	Basic 2%	Smart 3%	Pro 5%
Website & booking engine	✔	✔	✔
Reservation management	✔	✔	✔
AI website translation (20 languages)	✔	✔	✔
Meet the owner page (direct bookings)	✔	✔	✔
WebHotelier integration	✔	✔	✔
Channel Manager integration	✔	✔	✔
PMS integration	✔	✔	✔
HOTELO management dashboard	✔	✔	✔
Online payments	-	✔	✔
Digital wallets	-	✔	✔
Automatic payment settlement	-	✔	✔
No-show reduction	-	✔	✔
Revenue management support	-	-	✔
Pricing optimisation	-	-	✔

Add-Ons

Service	Description	Commission
OTA Management	Management of OTA channels (Booking.com, Expedia etc.)	2%
HOTELO Reception	Daily operational support and reservation management	3%
HOTELO Reservations	Phone reservation service for your property	7%

HOTELO Basic – 2%

For accommodations that want a booking website and payment management directly at the property.

Includes

Website & booking engine
Reservation management
Automatic translation into 20 languages via AI
Meet the Owner page for direct bookings
Integration with WebHotelier
Integration with Channel Manager & PMS
Access to the HOTELO management dashboard

Payments

The guest pays directly at the accommodation.

HOTELO Smart – 3%

For accommodations that want online payments and greater security for bookings.

Includes

Everything included in the Basic package, plus:

Online payments
Digital wallets
Automatic payment settlement
Reduction of no-shows

HOTELO Pro – 5%

For accommodations that want to increase revenue and receive pricing support.

Includes

Everything included in the Smart package, plus:

Revenue management support
Pricing support
Price and occupancy optimization

Note

The above packages refer to the core service of the HOTELO platform and the commission applies only to direct bookings made through the accommodation’s website.